Articles

Research & Insights

On operational intelligence, process visibility, and what it means to catch failures before they compound.

Research

Objects, Not Case IDs: A Plain-English Guide to OCPM

Why flattening a multi-entity process into one case ID produces misleading models, and what object-centric process mining does instead.

22 July 20268 min read
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Research

What Is Process Intelligence? The Moving Parts, and Why Gartner Renamed an Entire Category Around It

Process intelligence explained: the seven layers from event logs to digital twins, a warehouse walkthrough, and why every vendor now says there is no AI without process intelligence.

19 May 202612 min read
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Research

Audit Failures That Process Intelligence Would Have Caught

Wirecard, Patisserie Valerie, Luckin Coffee, Autonomy. Four real audit failures, one shared blind spot: process was invisible. How process intelligence detects what sample-based audits miss.

7 May 202610 min read
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Research

Process Intelligence vs Data Warehouse: Why Your Stack Fails

Your data warehouse and LLM get you 60% of the way to operational visibility. The missing 40% is timing. Process intelligence closes the gap by treating data as sequences, not records.

28 April 20267 min read
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Research

The Month-End Fire Drill Is Not a People Problem

Why O2C failures surface at month-end is a structural problem - not a people problem. Here is what the data shows and what actually fixes it.

8 April 20266 min read
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